This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Appointments

Appointments can be booked in person at reception, by telephoning 01784 242251 or 01784 420133 between 08:00 and 18:00 or online.

You also have the option to book up to 6 weeks in advance if this is more convenient for you.

Urgent cases are seen on the day.

Please arrive in good time for your appointment and inform the receptionist on your arrival. All routine doctor appointments are booked for 10 minutes. If there are several things you wish to discuss it is helpful to mention them all at the beginning.

Click here to see details of doctor's weekly attendance.

We try our best to run to time but on occasions surgeries can run late because earlier consultations have taken longer or there has been an emergency that needed your doctor’s urgent attention. We ask for your understanding and patience at such times.

If you are late for an appointment you may be asked to re-book. This is primarily out of fairness for subsequent patients who do attend on time who would otherwise be penalised for your lateness.

Where possible, please try to see the same doctor for follow-up appointments in any particular episode of illness.

We try to offer an appointment within 48 hours; however, you may have to wait longer if you want to see a specific doctor. In some cases, you may feel that there is no need for a personal consultation with the doctor and that your problem could be dealt by a telephone consultation. If this is the case please inform the receptionist.

Book GP Appointments Online

Patient Access a convenient way to book appointments over the internet; please note you must register with the surgery before using this facility for the first time. Access to the system is via the link at the top of this page.

Telephone Advice

The doctors are usually available to speak to after surgery each morning between 11:30 and 12:00. However, you may be asked to phone back again if the doctor is still seeing patients.

Telephone Lines will be closed between 13:00 – 14:30, in case of an emergency please call 07786 535 467. (This number is not for appointments, prescription enquiries or general information).

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

EXTENDED ACCESS CLINIC

From Monday 20 August 2018 t will be even easier for people to make an appointment with a GP, thanks to a new national ‘extended access’ initiative, which will improve access to primary care services in North West Surrey.

This means, in addition to being able to book GP appointments at your local practice, you will also have access to additional appointments during the evenings and at week ends at four locations across the local area.
 The extra appointments are being provided by the GP federation that brings together all 40 GP practices in the local area and is known as North West Surrey Integrated Care Services. 
 By working together in a new and different way local GP practices will be improving access to primary care appointments, making it even easier for local people to get the care and advice they need, at a time that’s convenient to them.

These additional appointments will be available from 6-9pm on weekday evenings (including bank holidays but not in August) and from 9am to midday at weekends. Patients can book these appointments through their local GP practice.

As these extra appointments are provided from four GP surgeries in the area, the GP or clinician will have access to your medical record, with your consent, giving them access to all the information they would need to provide the best possible care.
 The additional appointments will be provided at the following locations – and patients in North West Surrey can book appointments at any of these sites:
 The Red Practice – Walton Health Centre (Rodney Road, Walton-on-Thames, KT12 3LB)
Studholme Medical Centre (50 Church Road, Ashford, TW15 2TU)
Sunbury Health Centre (Green Street, Sunbury-on-Thames, TW16 6RH)
Woking Community Hospital (Heathside Road, Woking, GU22 7HS)
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website